Total Vision Pleasanton Frequently Asked Questions

Parking & Location FAQs

Is there free parking available at Total Vision Pleasanton?

Yes, free parking is available for patients at Total Vision Pleasanton, conveniently located out front of our office.

Where should I park for my appointment?

Patients may park in any open parking space in the lot out front of our Pleasanton office. Parking is close and easily accessible from the main entrance.

Is Total Vision Pleasanton accessible by public transportation?

Yes. Our Pleasanton optometry office is accessible by public transportation, with nearby bus routes serving the area. We recommend checking local transit schedules for the most current information.

Appointments & Scheduling FAQs

Do I need an appointment, or do you accept walk-ins?

Appointments are encouraged to ensure prompt service with our Pleasanton optometrist, but walk-ins are welcome based on availability. 

How far in advance should I book an eye exam?

We recommend booking your eye exam 1–2 weeks in advance, especially during peak times. That said, we can often accommodate appointments within a few days. You may schedule online or call our office directly.

Do you offer same-day or emergency eye care appointments?

Same-day and urgent eye care appointments may be available depending on the schedule. If you’re experiencing an eye emergency, please contact Total Vision Pleasanton as soon as possible for guidance.

What is your late or cancellation policy?

We kindly request at least 24 hours’ notice for cancellations or rescheduling. Late arrivals may need to be rescheduled to ensure quality care for all patients.

Insurance & Payment FAQs

Do you accept my vision insurance (VSP, EyeMed, etc.)?

Yes. Total Vision Pleasanton accepts many major vision insurance plans, including VSP and EyeMed. Please contact our Pleasanton office or visit our insurance page to confirm your specific coverage.

What if I don’t have vision insurance?

We offer affordable self-pay options and may have special promotions for patients without insurance. Contact our Pleasanton optometry office for current pricing and offers.

What payment methods do you accept?

We accept major credit cards, debit cards, cash, and FSA/HSA cards for your convenience. Online payment is also available.

General Eye Care FAQs

Do you carry designer eyeglass frames at Total Vision Pleasanton?

Yes. We offer a wide selection of designer and brand-name eyeglass frames to suit a variety of styles and budgets. Visit our Pleasanton office to browse our latest collections.

Can I order contact lenses online?

Yes, patients can easily order contact lenses online. If your prescription has expired, we recommend scheduling a contact lens exam with our Pleasanton eye doctor.

Do you see children and seniors?

Absolutely. Total Vision Pleasanton provides comprehensive eye care for the entire family, including children’s eye exams (aged 5 and up) and senior vision care.

Does Total Vision Pleasanton offer specialty eye care services?

Yes. Our services include comprehensive eye exams, contact lens fittings, eye disease management, myopia control, specialty contact lenses, and other advanced vision care services.

Do you offer glasses adjustments and repairs?

Yes. We’re happy to provide eyeglass adjustments, professional cleanings, and minor repairs at our Pleasanton optometry office.

Looking for an Eye Doctor Near You in Pleasanton, CA?

Total Vision Pleasanton is your trusted destination for comprehensive, family-friendly eye care in Pleasanton.